Terms and Conditions

This Agreement was last modified on 17 July 2018.




At pixelsgears.com our goal is to provide you a wide choice of equipments and the best shipping options, no matter where you live. We deliver to customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer Post service process the orders, which takes an additional 3–4 days.

Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15–30 business days. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 12 and 18 days to arrive at their destination but can take longer from time to time.


Our policy covers 7 days, if 7 days have passed by since your order was received, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.


To return your product, you should mail your product to: Surftractionpads – 537/4 Moo 5 Tambon San Phi Suea, Chiang Mai, 50300, Thailand

You will be responsible for paying for your own shipping costs to return your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.